FAQs

Have a question you don't see the answer to? Feel free to email us at contactmountindigo@gmail.com

Shipping

Items will be mailed out within three business days of purchase.

Returns

We want you to be satisfied with your purchase! Items can be returned within 30 days of purchase date. Items must be postmarked within 30 days of purchase date.

New items must be unworn and unwashed in order to be returned. Upcycled denim jackets must be in their original condition to be returned. If you realize an item is defective and you've already worn it and are within the 30 day return window, please send a note letting us know what the issue is. 

With our upcycled denim jackets we've personally been wearing and washing them to test out the best care instructions. As a new company we are trying to perfect the paint process for our denim jacket graphics and are currently recommending hand washing them. You can risk it and put them on the gentle cycle in the washing machine too but at your own risk. Some people like the vintage look of some of the paint wearing off. If any paint has worn off your jacket in the wash, a white fabric paint pen can be used to fill it back in. Of course we want you to be happy with your jacket though so if you have any issues, please let us know!